National Customer Service Association Announces Winners of Prestigious 2023 NCSA All-Star Awards
The Floridant/10217588

Individual and Volunteer of the Year
ORLANDO, Fla. - Floridant -- The National Customer Service Association (NCSA) is pleased to announce the winners of the coveted 2023 NCSA Service All-Star Awards. The All-Stars are awarded annually to the individual, team, organization, and now volunteer that have consistently gone above and beyond in providing service excellence and living their organization's mission and values .

Says Diane Crutcher, NCSA vice president of programs, "The NCSA Judging Committee was pleased to be challenged once again in selecting winners due to the impressive volume of deserving nominations. We are proud to see the genuine commitment by organizations, teams, employees, and volunteers around the world to customer service excellence!"

The winners of the 2023 NCSA All-Star Awards are:
  • Service Individual of the Year: Deborah Osborne
  • Service Team of the Year: American Academy of Neurology, Member Services team
  • Service Organization of the Year: Health Advocate
  • Service Volunteer of the Year: Michele Blackburn

Says Courtney Prizer, senior specialist of corporate communications at Health Advocate, "Thank you for this special recognition—we're thrilled and honored!"

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NCSA is the global membership organization that equips service providers across industries with the information and skills to build and nurture enduring customer relationships, through a broad range of customer service education, development, and support services. NCSA offers the world's leading certification programs for all levels of customer service professionals, including the Certified Customer Service Professional (CCSP®) program for management-level professionals, the Direct Contact Service Professional (DCSP®) program for frontline staff, and the Train-the Trainer program for workforce development teams and human resource development programs. NCSA membership and certification are the ultimate way to show customers your organization's commitment to service excellence.

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According to previous winners of NCSA All-Star Awards:

"I am so proud of our incredible team for achieving this wonderful recognition for the City. Our team shows up to work every day with one goal in mind: serving our residents. Congratulations team and thank you to the National Customer Service Association for selecting the City of Palm Coast as the recipient of this incredible award!" —Denise Bevan, City Manager of the City of Palm Coast

"We are honored and humbled to receive this prestigious recognition from the NCSA. We are a company founded on human values, which is why time-sensitive, high-touch customer service is core to who we are." —Carlton Painter, Client Services Manager, TRIOSE

"We greatly value the role NCSA plays in highlighting organizations that focus on service excellence. We are very proud to be considered for the 2021 All-Star Awards." —Stephanie Heller, Ultimate Kronos Group

For more information on the 2023 NCSA All-Star Awards, visit

Wes Tindal

Source: National Customer Service Association

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