iQor Opens New Contact Center in Colombia to Expand BPO Integrated Digital Services
The Floridant/10224129

ST. PETERSBURG, Fla. ~ On March 14, 2023, iQor, a managed services provider of customer engagement and technology-enabled BPO solutions, celebrated the grand opening of its first contact center in South America. The ceremony took place at iQor Colombia in Envigado, Colombia.

iQor President and CEO Gary Praznik and iQor Colombia Senior Operations Director Fabian Garcia spoke at the event. They were joined by members of iQor's senior leadership team as well as dignitaries of the Medellín community.

Praznik said, "We are thrilled to celebrate the opening of our new location in Colombia to support the growing demand for omnichannel customer service that optimizes CX automation and human expertise. We look forward to investing in the local community through excellent career opportunities and charitable initiatives that build positive connections."

The new location in Medellín marks iQor's expansion to 10 countries to meet the need for BPO integrated digital services. Medellín was chosen for its high-tech innovation as well as its highly skilled digitally savvy bilingual workforce. The initial launch supports approximately 500 frontline employees with plans for expansion later this year.

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The 25,000-square-foot facility incorporates the latest technology with best-in-class collaborative areas to provide digital CX and omnichannel customer support to global clients across all industries. Employees enjoy career growth and development, flexible hybrid work environments with work-in-office and work-at-home opportunities, fantastic benefits, and an irresistible culture.

Individuals seeking rewarding employee experiences with unlimited growth potential can apply online at apply.iqor.com or visit iQor Colombia's Facebook page at https://www.facebook.com/iqorcolombia.

On March 14th 2023, iQor celebrated the grand opening of their first contact center in South America located in Envigado, Colombia with a ceremony attended by Gary Praznik (President & CEO) Fabian Garcia (Senior Operations Director) members of their senior leadership team as well as dignitaries from Medellín's community.

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The opening marks iQors expansion into 10 countries to meet the need for BPO integrated digital services; Medellín was chosen due to its high tech innovation & highly skilled bilingual workforce which will initially support 500 frontline employees with plans for further expansion later this year.

The 25000 square foot facility incorporates modern technology & collaborative areas providing digital CX & omnichannel customer support across all industries; employees benefit from career growth & development flexible hybrid work environments (work in office/work from home) fantastic benefits & an irresistible culture making working with them fun no matter where it is happening!

Those seeking rewarding employee experiences can apply online or visit their Facebook page for more information!

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