Glia Unveils Workers' Compensation Suite Solution Integration with Insurity at Excellence in Insurance
The Floridant/10286528

NEW YORK, Oct. 28, 2024 ~ During the Excellence in Insurance event in Fernandina Beach, Florida, Glia, a leader in customer interaction technology, announced an expansion of their partnership with Insurity. This new integration with Insurity's Workers' Comp Suite solution will allow insurers to seamlessly interact with their agents and customers directly within the Insurity interface.

Insurity's comprehensive workers' comp suite includes core systems, predictive analytics, premium audit and loss control solutions. With the addition of Glia's integration, insurers now have the ability to meet their agents and policyholders in their preferred channel for support across underwriting, billing, and claims. Glia's ChannelLess® Architecture combines phone and digital channels with AI-powered automation to make interactions with policyholders and agents more efficient.

The announcement was made by Ryan Clissa, Director of Insurance at Glia, during his keynote address at the Excellence in Insurance event. The event brings together over 300 experts from more than 115 leading insurance companies and MGAs to network and share innovative ideas for advancing P&C insurance.

More on The Floridant

• Slotozilla's Q3 2025: SBC Lisbon Outcomes and Partnership Expansion
• Precious Smiles Family Dentistry Introduces iTero Lumina Scanner for Restorative Dentistry, Tampa FL
• Historic Announcement for the Global Car Rental Industry
• Five9 And Truiem Announce Strategic Partnership
• Total Air Expands Leading Heating and A/C Services Across St. Petersburg, Florida Area

According to Chris Lafond, Chief Executive Officer at Insurity, expanding their successful partnership with Glia was a natural choice as they continue to empower insurers to modernize their technology strategies and drive efficiency across the business. He also expressed excitement about having Clissa speak at the event and share his expertise on leveraging AI across phone and digital channels to improve frontline productivity, operational efficiencies, and customer experiences.

Clissa also spoke about the importance of meeting agents and customers where they are on screen and delivering a personalized experience as Insurity helps workers' comp carriers modernize their technology stack. He believes that this integration will empower insurers to provide a differentiated experience in the marketplace. During his presentation at the event, he will discuss how AI and digital communication channels are redefining the insurance industry and share tips for strengthening agent-customer relationships while streamlining operations and reducing costs.

The partnership between Glia and Insurity is expected to continue to drive success and momentum in the insurance industry. With this new integration, insurers will have the tools they need to deliver a seamless and personalized experience for their agents and customers.

---

Show All News | Report Violation